EatPay legal

Privacy Policy

Last updated: October 22, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials
  • Order history and preferences
  • Payment references and status information needed to process an order
  • Communication with our support team

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Improve our services and user experience
  • Communicate with you about your account
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with cafeterias to fulfill orders, with service providers who assist in our operations, and when required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Ask us about the personal information we hold about you

6. Cookies and Tracking

We use browser and session technologies for sign-in, security and first-party visit analytics. Analytics records page categories, visit times, browser/session identifiers, web or Android access, and your user ID and role when signed in. Anonymous visits use a random browser identifier stored in a cookie for up to one year; this does not identify a person by name. Sessions restart after 30 minutes of inactivity. Analytics does not store IP addresses, URL query strings, security tokens or form contents. Raw visit records are retained for 90 days and are available only to authorized administrators. You may clear browser cookies, which resets the anonymous identifier. Browsers or apps blocking JavaScript or cookies may not be counted accurately.

7. Data Retention

We retain personal information only for as long as needed to provide the service, resolve issues, and meet legal or financial record-keeping duties. You can request account deletion at any time. Some transaction and settlement records may need to be retained where required by law or payment-provider obligations.

Request account deletion →

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at eatpay01@gmail.com or use the Contact page.