Set up your meal arrangement
Agree the fixed employer-paid meal amount and billing schedule with your cafeteria. Set employee access and ordering windows to match your company policy.
For employers · EatPay Zambia
Workplace meal management for employers in Zambia
Give your employees access to contracted cafeterias through EatPay. Manage agreed meal arrangements and keep a record of company-sponsored orders in one place.
Discuss workplace mealsFollow employee orders
Eligible employees order through the Employee Portal. Company-sponsored orders are recorded against the employer and cafeteria, giving you a clear view of meal activity.
Review billing and external payments
Review accumulated orders for the billing period. Your company pays the cafeteria outside EatPay; the system keeps payment submissions, verification and audit records. EatPay commission is recorded separately as the cafeteria's obligation.
Manage visitors and branches
Organise employee access by your company arrangements and give registered visitors temporary meal access. End visitor access when the visit finishes.
Commission tiers for workplace meals
The applicable rate is based on your active employees who are approved to order. Visitors are excluded from this employee count.
1–30 employees
3.00%
Commission per employer-sponsored order
31–50 employees
5.00%
Commission per employer-sponsored order
51–100 employees
7.00%
Commission per employer-sponsored order
101+ employees
10.00%
Commission per employer-sponsored order
Who pays the commission?
The cafeteria pays EatPay's commission. It is calculated by applying the relevant percentage to the employer-sponsored order amount recorded when the order is placed. Your company pays its cafeteria meal bill separately, outside EatPay.
Personal-order fees and cafeteria settlement-agreement rates are calculated separately. These are the currently active workplace-meal tiers; rates may change.
Discuss your meal arrangement →Have a question?
Read how EatPay works, explore our frequently asked questions, or contact the EatPay team.